Return Policy
Return Policy
Standard Returns (Unopened Products)
We accept returns on unopened products within 15 days of the delivery date. To be eligible for a return, items must be in their original, unused condition and packaging.
- Refunds will be issued for the product price only.
- Shipping costs are non-refundable and are the responsibility of the customer.
- Return shipping costs are also paid by the customer.
Damaged Product Returns
If you received a damaged item, we want to make it right! Please follow these steps:
- Start a Return within 72 hours of receiving your order.
- Upload a clear photo of the damaged product when submitting your return request.
- Once your claim is reviewed and approved, you will receive a full refund, including original shipping costs.
Claims submitted after 72 hours of delivery will not be eligible for a damage refund.
How to Start a Return
To initiate a return, please submit your request through our returns portal. You will need your order number and, for damaged items, a photo of the damage. All return requests are reviewed and approved before being processed.
